How does the Stark warranty work?

Per the manual: the warranty is 2 years from handover to the buyer. Parts replaced under warranty don't extend it.

Not covered: skipping the maintenance schedule from the manual (missing scheduled service voids the warranty), non-original parts and modifications, repairs by unauthorized persons, crashes and accidents, normal wear, participation in official competitions, rental and commercial use, submersion.

How to file a claim: email support@starkfuture.com with your full name, address, phone, model, VIN, purchase date, a description of the problem and photos. They may ask for proof of maintenance — dates and receipts for parts and fluids — so keep them.

From the chat's experience: they often ask for a video. Low-voltage parts are replaced without trouble; the power components (battery, motor) take long and are harder. The warranty can be extended for a fee on the website.

Once the warranty has expired, it can't be renewed or extended.